Privacy Statement

Prime Specialty is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Prime Specialty site and governs data collection and usage. By using the Prime Specialty site, you consent to the data practices described in this statement.

Collection of your Personal Information

Prime Specialty collects personally identifiable information, such as your email address, name, home or work address or telephone number. Prime Specialty also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Prime Specialty. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Prime Specialty for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Prime Specialty site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Prime Specialty public message boards, this information may be collected and used by others. Note: Prime Specialty does not read any of your private online communications.

Prime Specialty encourages you to review the privacy statements of Web sites you choose to link to from Prime Specialty so that you can understand how those Web sites collect, use and share your information. Prime Specialty is not responsible for the privacy statements or other content on Web sites outside of the Prime Specialty and Prime Specialty family of Web sites.

Use of your Personal Information

Prime Specialty collects and uses your personal information to operate the Prime Specialty Web site and deliver the services you have requested. Prime Specialty also uses your personally identifiable information to inform you of other products or services available from Prime Specialty and its affiliates. Prime Specialty may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Prime Specialty does not sell, rent or lease its customer lists to third parties. Prime Specialty may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Prime Specialty may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Prime Specialty, and they are required to maintain the confidentiality of your information.

Prime Specialty does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Prime Specialty keeps track of the Web sites and pages our customers visit within Prime Specialty, in order to determine what Prime Specialty services are the most popular. This data is used to deliver customized content and advertising within Prime Specialty to customers whose behavior indicates that they are interested in a particular subject area.

Prime Specialty Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Prime Specialty or the site; (b) protect and defend the rights or property of Prime Specialty; and, (c) act under exigent circumstances to protect the personal safety of users of Prime Specialty, or the public.

Use of Cookies

The Prime Specialty Web site use "cookies" to help you personalize your online experience. A cookie is a small piece of information about an Internet session that may be created when a user accesses a website. We uses cookies to learn how visitors use our site or for login access and authentication purposes.   Additionally,  cookies are used to allow the company to track users across their domains and services. The cookies used do not collect or store any personally-identifiable information about you.

Security of your Personal Information

Prime Specialty secures your personal information from unauthorized access, use or disclosure. Prime Specialty secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Privacy Policy

Prime Specialty will occasionally update this Statement of Privacy to reflect company and customer feedback. Prime Specialty encourages you to periodically review this Statement to be informed of how Prime Specialty is protecting your information.

Contact Information

Prime Specialty welcomes your comments regarding this Statement of Privacy. If you believe that Prime Specialty has not adhered to this Statement, please contact Prime Specialty at wlemmon@crcgroup.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Children's Online Privacy Protection Rule ("COPPA")

Prime Specialty strictly follows the federal guidelines of the Children’s Online Privacy Protection Act (COPPA), which gives parents control over what type of information is collected online about their children. We do not knowingly collect, maintain, or use personally identifiable information from children under age 13 on our websites. We are not responsible for the data collection and use practices of nonaffiliated third parties that are linked from our websites. Visit the Federal Trade Commission’s COPPA Website for more information.

For state privacy law information, please see here.